Dozens of Microsoft Windows 10 users are reporting que Their computers crash When plugging in Amazon Kindles.
The issue appears to be by Caused the recent update Windows 10 Anniversary. Users of Amazon’s Paperwhite and Voyage Attempting to either transfer books or charge Their devices via USB are seeing Their various Windows 10 laptops and locking up and Requiring rebooting desktops
Pooka, the user of troubleshooting forum Ten Forums said.: “I’ve had a Kindle paperwhite for a few years on and never had an issue with connecting it via USB. . However, after the recent Windows 10 updates, my computer BSOD’s [blue screen of death] and force restarts almost as soon as I plug my Kindle in “
On Microsoft’s forums, Rick Hale said:” On Tuesday , I upgraded to the Anniversary Edition of Windows 10. Last night, for the first team since the upgrade, I mounted my Kindle by plugging it into a USB 2 port. I immediately got the blue screen with the QR code. . I rebooted and tried Several different times, even using the USB different cable, but que made the difference “
Another user forum, Tuscat, who found the issue affected BOTH an HP laptop and a Dell desktop said: “It’s pretty frustrating because I need to transfer some PDFs to the Kindle for my son’s school class.”
The issue appears to be regular Affecting Windows 10 Anniversary update users and Those on Microsoft’s Insider program is pre-release testing software.
if left plugged into the computer, some users are reporting the Kindles Appear the standard once Windows 10 reboots, but if the Kindle is removed and reinserted or the computer is rebooted, the problem Occurs again.
Another user, SeanHsi, said: “If I want to plug in my Kindle Voyage, I do it before the OS of my laptop is awake. For example: plug in Kindle before booting the computer or plug in Kindle When the laptop is sleeping. Then the Kindle will work fine with non-blue-screen Win 10 AU after the computer is active. “
Others have not Been so lucky and have found nothing que helps with the crash. Some have Suggested que plugging in the Kindles When the computer is either asleep or booting up can allow Them to be used or charged without prompting the Windows 10 blue screen of death crash. Precisely what is Causing the issue in the Anniversary update and permanent fix to solve user frustrations have yet to be found.
This is the high-profile second issue with Microsoft’s latest big update to Windows 10. The Anniversary update expresso notification improvements, enhancements to Microsoft Edge and Cortana, as well as usability changes across the board, Which Were Generally well-received.
But it Also expresso with it a bug que broke users’ webcams, rendering them inoperable even When using Microsoft-owned Skype for video chat. Microsoft apologised and said a fix for Those issues, Which Affects many popular webcam using either MJPEG or H.264 video formats, is expected in September.
Microsoft has not replied to request for comment.
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