What is the error now, Microsoft? Say news about errors that come with big Windows 10 birthday update is like saying that the rain wets, it’s something natural. This week, dozens of users are reporting that their computers have the dreaded Blue Screen of Death (BSOD) when connecting the player Kindle Amazon. All showed the error in common, which began to appear when installing the system birthday update is completed. Microsoft Support received several requests for help reporting the same problem. Upgrading from Windows 10 brought failures that have committed many users, some more serious and more subtle, it is worth noting that some of the most discussed among them were the system freezing and problems with the webcam.
When users try to connect your Kindle devices Paperwhite and Voyage , is to transfer books or even charging via USB, they received gift blue screen. Some users on a Microsoft support forums, said:
I had a Kindle Paperwhite for a few years and never had any problems when connecting it via USB. However, after the recent updates to Windows 10, I’m recendo the blue screen of death that forces me to restart the computer.
On Tuesday made I upgraded my computer to Windows Anniversary Edition 10. Last night, for the first time since the update, I decided to connect my Kindle to charge it via USB, and immediately I got the blue screen QR code. I rebooted and tried to connect to other USB ports, but to no avail, the problem persisted.
It is very frustrating because I need to transfer some PDFs to the Kindle that my child uses at school.
If the Kindle is not disconnected from the USB port while the system is restarting, it can still operate as usual, but if it is connected in a first attempt with Windows already in operation, the problem will appear. That is, for the device to work you must connect it before turning on the computer, otherwise the blue screen appears. But even so, this detail seems to have worked only for some people, because even with this information, some users reported that the problem was not solved in any way, by connecting the Kindle to shut down computer or not.
This seems to be the second error high that came with the major upgrade of the Microsoft system that promised improvements and features, but ended up bringing headache and frustration for many users. So far Microsoft has not yet ruled on the problem, and users are waiting for a definitive solution.
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