Tablets | 10/04/2013 10:33
By means of a button, you can initiate a call instant live video to a support specialist real available 24 hours a day
Amazon Kindle: do not worry, says Amazon, experts on call can not see users
San Francisco – This is the most important feature of the new Kindle tablets colored Fire HDX Amazon: Operators are standing by.
Read More
- 04/10/2013 | The true identity of Siri, the assistant of Apple
- 10/04/2013 | Samsung mira second consecutive year of record earnings
- 10/03/2013 | Outbrain expands presence in the country with offices in Sao Paulo
- 10/03/2013 | Amazon plans to launch TV broadcast equipment
In fact, they are professional technical support to reach through the new button Mayday on Fire. It is a call for instant live video to a support specialist real, 24 hours a day, 365 days a year and is the prominent feature of the competent HDX.
snobs technology may scoff saying that Amazon has created the ultimate walled garden, that its multi-purpose tablets Kindle Fires have no attractions to be silent vending machines for e-books, videos and music company.
But Amazon understands its customers. The Kindle Fire is unapologetically HDX for the traditional audience of users for whom the content is much more important than the machine on which it is being consumed.
is why the appeal is so important Mayday. When you need help, he will not only be calling an 0800 number or typing text messages to a professional support anonymous. He actually sees the person who is speaking, live in a small video window on the screen of the Kindle.
Do not worry, says Amazon, they can not see the users. But they can see what is happening in the tablet client, and even control it remotely to fix problems. Assuming the company to maintain the service and the demand for it increases, certainly hit the user attempts to get technical support from friends or relatives.
Seeking solutions
I used the button to ask questions about the settings for Wi-Fi and a problem about how Amazon’s Silk browser was displaying some web pages. In each case, a professional technical support appeared on the screen within 15 seconds promised.
No comments:
Post a Comment