Deemable Tech: My Kindle Is Toast - NUVO Newsweekly

• That Kindle is toast. Ouch. That hurts so much Mark Twain has to cover his eyes.

Q: My kid stepped on my Kindle, and now half of the screen is completely destroyed. Have I lost all of the books I bought? Is there any chance que Amazon will replace it?

: Sorry about your Kindle! Right now might not be the best time to mention it, but You Should really consider getting a hard cover for your Kindle. Some of Them cost a bit of money, but your Kindle Replacing all the time will cost you more money in the long run. Besides, They have some really cool covers que can even make your Kindle look like an actual book.

The good news is

que Amazon Provides a limited one-year warranty on all new Kindles. Long Ago depending on how you bought your Kindle, Amazon might replace it for free. Go to http://amazon.com/kindlesupport and click “Contact Us” on the right-hand side. From there you’ll be Given an option to contact Amazon by email, phone or chat. If you’re lucky, They Might give you a free replacement Kindle. Also they’ve been known to occasionally replace Them for half-price if you’re out of warranty. Here’s something for you to keep in mind, though. Technically, Amazon does not have to replace your Kindle Specifically because the warranty excludes damage from accident, misuse and neglect, but Amazon’s customer service is rivaled only by Apple’s in the tech industry. They’ll often Do replace it even though They do not have to. It probably would not hurt to be nice to the customer service rep, though.

I have more good news for you. Your books are safe. All of them are waiting for you to redownload once you get the new Kindle. In the interim, you can read Them Also on the Kindle app on any iPhone, iPad or Android phone or tablet, and you can even read Them on the web at http://read.amazon.com. Amazon may be Considered by some to be a vast, evil empire, but They are a convenient vast, evil empire, and They have great customer service.